Terms & Conditions

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Terms & Conditions

These terms apply when you book a taxi, sightseeing car or outstation cab with Taj Agra Taxi. Please read them before you confirm a trip.

Last updated 04 Oct 2026

1. Who we are

Taj Agra Taxi is a taxi desk in Agra. We arrange local sightseeing, airport transfers, one-way cabs and multi-day tours. Bookings are confirmed by phone, WhatsApp or this website.

2. Booking and confirmation

A request on the website is not a confirmed booking until our desk replies with a fare, vehicle and pickup time. Please check names, dates, pickup point and passenger count before the car is dispatched.

• We may ask for a hotel, station or airport pin to confirm the pickup.
• Vehicle type is subject to availability on the travel date.
• Monument tickets, guides and meals are not included unless we say so in writing.

3. Fares and payment

Quoted fares are for the agreed route, hours and vehicle. Tolls, parking, state taxes and extra kilometres may be extra if they are not in the quote. Payment can be made as agreed with the desk: cash, UPI or another method we confirm.

• Night charges or waiting time may apply after the included hours.
• A change of destination after pickup can change the fare.
• GST, if applicable, will be shown in the confirmation.

4. Cancellations and changes

Please tell us as soon as your plan changes. Same-day cancellations after a car is assigned may attract a fee. No-shows at the agreed pickup may be charged as a completed short trip. Weather, traffic or monument closures can force a route change; we will agree the new plan with you before extra charges apply.

5. Vehicles and drivers

Cars are sent clean, with a professional driver who knows Agra gates and hotel parks. Smoking, alcohol and unsafe behaviour in the car are not allowed. Child seats are provided only if requested in advance and available.

6. Guest responsibilities

You are responsible for valid ID, monument tickets where needed, and being ready at the pickup time. Taj Agra Taxi is not liable for missed trains, flights or monument slots caused by late boarding, traffic or guest delays.

7. Liability

We take care to send a safe car and an experienced driver. We are not responsible for personal belongings left in the vehicle, or for delays caused by traffic, weather, road closures or official restrictions around the Taj Mahal and other sites.

8. Contact

For a booking change or a complaint, call or WhatsApp the desk or email booking@tajagrataxi.com. We will try to resolve the issue with the same coordinator who confirmed your car.